The Manual addresses practical aspects of the Destination Management Company’s (DMC) job. It is useful for all novice tour managers, especially small business owners who enter the profession without previous training and who wish to start their own In-Bound DMC operation. This is a good start to learn general background about the tour industry, tourism market, tourism suppliers, types of tours and tour company management. The Manual promotes a self-teaching way of acquiring this professional knowledge. Each chapter is followed by an “activity” page with relevant questions and tasks so you can check out what you have learned. For more experienced guides the Manual addresses necessary aspects of client and escort psychology aimed at improving the success of existing companies. The 291 page Manual focuses on developing countries seeking to establish a sustainable tourism policy and commitment to their destination tour opportunities.

Responsibilitties of a Global Destination Manager©:

• Implement sustainable development, balancing the needs and demands of social economic and environmental issues.
• Provide quality and safety in all aspects of a visitors experience Offer visitor actives that has positive impute what can be maximized with negative impact.
• Monitor a destination's overall tourism performance
• Manage a destination's sustainally and encourage business improvement in quality and skills development
• Design and manage tours combining disncveness that give their city, town, country its unique character
• Sample Tour offerings provided by Global Destination Management Companies:
• Special events-agri-tours;high & soft adventures; spa vacation; coffee and wine expeditions; eco-tourism; bicycling tours;
• Scuba, kayaking, hiking, trekking and national and international business conferences.